Cisco CSR 11 Update Contact Center

1 days


  • Understand and implement Cisco Attendant Console 10.6
  • Describe and implement features of Cisco Unity Connection version 11.0 including Unified Messaging and SRSV, Notification Enhancements
  • Describe and implement Cisco Unified IM and Presence version 11.0
  • Describe and implement Cisco VCS Control and Expressway for Remote and Mobile Access
  • Describe and implement Cisco VCS Control and Expressway for Cisco Jabber Guest
  • Describe and implement PCP 11.0

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Budapest Budapest1 750 £750 2019-09-20
Ile de France Paris3 750 £750 2019-09-23