Administering Cisco Unified Communications Workspace Part 1

Administrators who need to perform MACDs (Moves, Adds, Changes and Deletes). Administrators, engineers, network architects, and integrators with overall responsibility for Cisco UC networks requiring a better understanding of multisite administration.

During this course you will learn:  

• Understand basic CUCM architecture and terminology
• How the CUCM administrative and user GUIs work
• Get organized with Device Pools and other common elements of phone configuration
• Understand Internal dialing in a multi-site/multi-cluster deployment
• Manage Directory Numbers and DIDs in a multi-site/multi-cluster deployment, track assigned/unassigned and temporarily
• reserved DIDs and quickly find available DIDs at any site when adding new Users
• Work with shared lines and phantom numbers
• Add and delete phones manually, using auto registration and using the BAT tool
• Speed up Moves/Adds and Changes at each site with LDAP and templates
• Build and use site specific templates
• Make the most out of the BAT tool to make moves, adds, changes and deletes quicker and easier to manage
• Manage Meet me number ranges and Conference Now conferencing in a multi-site environment
• Add users, assign them capabilities, and associate them with phones
• Configure phones for Class of Service using the line/device approach
• Configure phones for voice mail
• Configure Cisco Unity Connection users
• Deploy and use the Cisco Jabber Client in Phone Only and Full UC modes

Attendees should meet the following prerequisites:

• Familiarity with relevant technologies and an understanding of router configuration is recommended but not required.

Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products. Through its numerous subsidiaries, such as OpenDNS, Webex, Jabber and Jasper, Cisco specialises into specific tech markets, such as the Internet of Things (IoT), domain security and energy management.

Cisco pioneered the concept of a local area network (LAN) being used to connect geographically disparate computers over a multiprotocol router system.

Cisco's products and services focus upon three market segments—enterprise, service provider, midsize and small business.

Cisco provides IT products and services across five major technology areas: Networking (including Ethernet, optical, wireless and mobility), Security, Collaboration (including voice, video, and data), Data Center, and the Internet of Things.

Cisco is the dominant vendor in the Australian market with leadership across all market segments. It uses its Australian office as one of the main headquarters for the Asia-Pacific region.

Cisco sponsors a line of IT professional certifications for Cisco products. 

It has been shown that Cisco certified professionals complete network related IT projects more quickly than non-certified professionals. They show more effectiveness in resolving network-related IT projects and resolving technical problems. The overall efficiency of a Cisco certified professional is far better than an uncertified professional. So, it makes a lot of sense to have Cisco certified professionals in a company.

Cisco Certifications

Cisco Certifications provide learning paths and qualifications for IT professionals working with Routing & Switching, Design, Security, Service Provider, Service Provider Operations, Data Centre, Voice, Wireless and Video.

Levels of Cisco Network Certifications

There are five levels of network certifications. They are Entry, Associate, Professional, Expert and Architect. Architect is the highest level of accreditation within the Cisco Career Certification Program.

•  Entry There are two certifications in this category, CCENT and CCT. Both of these certifications serve as a starting point for those who want to start a career in networking.
• Associate The associate level certification is considered as the foundation level for network certification. The different programs under this level include CCDA, CCNA collaboration, CCNA Data Center, CCNA Routing and Switching, CCNA Security, CCNA Service Provider, CCNA Service Provider Operations, CCNA Video, CCNA Voice and CCNA Wireless.
• Professional The professional level is an advanced level of certification. Individuals who go for this certification are equipped with more networking skills. Each certification under this level covers a different technology catering to the specific needs of varying jobs. Cisco professional certifications include CCDP, CCNP Collaboration, CCNP Data Center, CCNP Routing and Switching, CCNP Security, CCNP Service Provider, CCNP Service Provider Operations, CCNP Voice and CCNP Wireless.
• Expert The expert level certification is again an advance level of certification. The certification programs include CCDE, CCIE Collaboration, CCIE Data Center, CCIE Routing and Switching, CCIE Security, CCIE Service Provider, CCIE Service Provider Operations and CCIE Wireless. These certifications are the most prestigious networking certifications with worldwide acceptance.
• Architect The architect level is the highest level of certification from Cisco. Individuals with CCAr certification have the expertise to support the increasingly complex networks of global companies, and effectively decode business strategies into evolutionary technical strategies.

Contact us now to learn how Cisco certification and training courses can benefit you and your enterprise.