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Cisco Unified Communications Manager (CUCM) enables session and call control for video, voice, messaging, mobility, instant messaging, and presence. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any device, on any network in a cost-effective, reliable, and secure manner.

Good messaging is vital for any communication; whether you are making a presentation to shareholders, explaining plans to your staff, facing the broadcast media during a crisis or launching a new product to your customers. The ‘airwaves’ are very competitive when it comes to reaching your audience and so you have to make sure the message you communicate is both the right one and a clear one for people to act on.

Our workshops offer businesses (usually working with teams from public relations, investor relations, marketing, sales or internal communications) the opportunity to design, build and then confidentially stress-test their messages in front of our team of journalists, marketing specialists and financiers. This allows those who will be responsible for delivering the messages to assess, in a safe environment, how they will come across.

Sharp, accessible and credible messages are vital to engage stakeholders – both internal and external – and convince them of the importance of your organisation’s work. Sophisticated ideas, plans and issues must be explained in a clear fashion. Messages must stand out. Quotes must sparkle. Statistics must tell a “big picture” story. This workshop will show you how to develop and deliver truly engaging and memorable messages.

Advocacy, Messaging and Positioning is a one-day advanced-level training course. It covers how to developing punchy and resonant messages that define a strong position and support persuasive communications. Topics include practical approaches to message creation, stakeholder alignment and how to roll out positioning through communication channels. You will learn why and how some messages are more powerful than others by evaluating linguistic techniques, narrative structures, proof points and framing techniques.

The course will teach you to manage areas like mail recipients, client connectivity and Security . These skills will reduce data loss, improve data Security and user productivity and flexibility.

CourseMonster offers a variety of Avaya Messaging courses including courses covering CallPilot 5.0, Avaya Aura Messaging Administration and Avaya Aura Messaging Implementation. Click on the below courses for complete course outlines and scheduled dates.

Cisco Network Storage Courses

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.