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APMG Course

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Overview

Course Introduction

During this course, the candidates are introduced to the techniques of managing change. The course covers four main areas – Change and Organisation, Change and the Individual, Communications and Stakeholder Commitment and Change Management in practice. The Change Management Foundation course is designed to provide essential knowledge and skills required to support effective change within an organisation by developing a comprehensive change management plan. The course enables the delegates to develop an effective change team, identify different organisation cultures and their impact on the change process and keep stakeholders engaged while an organisation undergoes change. Learn how the process of organisational change occurs and how people react to organisational change and then help them to adapt the change with Best Practice Training's three-day Change Management Foundation Training Program.

  • Minimize Resistance to Change
  • Improve Quality and Productivity of work along with Morale
  • More Oppurtunities to Develop during the Change Phase
  • Training Provided by Accredited Training Provider
  • Expert Faculty to Provide The Training
  • Low Prices

Skills Gained

During this course you will learn to:

  • Recognise the drivers for change
  • Consider the impact of change on individuals within the organisation
  • Identify different organisation cultures and understand their impact on the change process
  • Select an appropriate framework to use as the basis for the creation of a change management plan
  • Plan learning activities to support change
  • Identify and analyse stakeholders to understand their influence on the change plan
  • Create and implement a communications management plan
  • Develop an effective change team
  • Develop organisations that can respond well to change

In addition delegates will be provided with advice and guidance on the Foundation examination

Prerequisites

The course comes without any prerequisites, but candidates with an experience of organisational change have an added advantage.

Outline

The Change Management Foundation course gives delegates the opportunity to comprehensively explore current thinking on how to manage organisation change. Classroom sessions will introduce delegates to the Foundation level content of The Effective Change Manager's Handbook and provide an opportunity to test their understanding through practical group work. Additional evening work will be required in the form of consolidation reading and mock examination questions. The evening work is an integral part of the course and delegates should expect to spend approximately two and half hours on these activities each evening.

The course will cover the following syllabus areas:

Change and the organisation

Defining change

Organisations are exposed to wide variety of factors which they need to respond to in order to survive and prosper. Delegates will consider

    Why their organisations need to change and the implications for this on the design of the change programme

Change, the organisation and the individual

A change management perspective

Successful change typically involves careful design and delivery of new products, services or processes. However the same care and attention is also needed for the 'people' element of any change. Delegates will consider:

  • The impact of change on the individual and what implications this has when planning change
  • How different organisational cultures can affect the change experience
  • What frameworks are available support the creation of a 'people focused' change management plan
  • Key roles in supporting successful change

Education and learning support

Change usually involves people learning new ways of working. Effective change management recognises this and incorporates learning and development into the change management plan. Delegates will consider:

  • The process of learning
  • Identifying and meeting learning needs
  • The implications of 'learning styles' when designing learning interventions

Communications and stakeholder engagement

Stakeholder strategy

Change agents need to understand who will be affected by the change so that their requirements can be taken into account while minimising disruption to current operational performance. Delegates will learn how to:

  • Identify and analyse stakeholders
  • Develop effective influencing strategies

Communication and engagement

Effective communications are fundamental to any successful change. Delegates will consider:

  • The theory of effective communications
  • The use of different communication channels
  • How to develop a communications plan
  • How to monitor and evaluate the effectiveness of the communications

Change management in practice

Change impact

Change does not occur in isolation. Change agents will need to manage the relationship between the change journey, business continuity and successfully embedding the change. Delegates will be shown:

    Tools that help assess the wider impacts of the change and so ensure a comprehensive change management plan is developed

Change readiness, planning and measurement

Even if an organisation is effective today, change is likely to be heading its way. Successful organisations start planning for change long before it becomes a necessity. Delegates will learn how to:

  • Build motivation to change
  • Build organisational readiness for change
  • Prepare for resistance

Personal and professional management

One individual is unlikely to be able to undertake all the activities to support successful change. Typically teams will be involved in supporting and shaping the change. Delegates will consider how to:

    Develop effective teams to help manage change

Change Management Foundation Examination

The examination is:

  • Externally accredited by the APMG
  • 40 minutes
  • Closed book
  • Multiple-choice (with 50 questions and a pass mark of 25/50)

Delegates will be provided with sample examination papers so they can text their understanding of the course material and prepare for the Foundation examination.

Related Training Courses

  • PRINCE2 Foundation and Practitioner (Project management to build capability to support change)
  • Managing Successful Programmes (Planning capability delivery while integrating the change management work)

Certification

FOUNDATION

The purpose of the Foundation certification is to confirm that a participant has sufficient knowledge and understanding of change management to work as an informed member of a team working on an organisational change initiative.

The Foundation course includes the Change Management Foundation Examination which consists of:

  • 50 multiple choice questions
  • 50% pass mark (25/50)
  • 40 minutes duration
  • Closed book

Weekday courses (In-class & Virtual attendance): Exam taken on the afternoon of day 3 of the Foundation course.

Weekend courses: Exam taken on the morning of day 1 of the Practitioner course.

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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