course overview
Overview
Course Introduction
During this course, the candidates are introduced to the techniques of managing change. The course covers four main areas – Change and Organisation, Change and the Individual, Communications and Stakeholder Commitment and Change Management in practice. The Change Management Foundation course is designed to provide essential knowledge and skills required to support effective change within an organisation by developing a comprehensive change management plan. The course enables the delegates to develop an effective change team, identify different organisation cultures and their impact on the change process and keep stakeholders engaged while an organisation undergoes change. Learn how the process of organisational change occurs and how people react to organisational change and then help them to adapt the change with Best Practice Training's three-day Change Management Foundation Training Program.
Skills Gained
During this course you will learn to:
In addition delegates will be provided with advice and guidance on the Foundation examination
Prerequisites
The course comes without any prerequisites, but candidates with an experience of organisational change have an added advantage.
Outline
The Change Management Foundation course gives delegates the opportunity to comprehensively explore current thinking on how to manage organisation change. Classroom sessions will introduce delegates to the Foundation level content of The Effective Change Manager's Handbook and provide an opportunity to test their understanding through practical group work. Additional evening work will be required in the form of consolidation reading and mock examination questions. The evening work is an integral part of the course and delegates should expect to spend approximately two and half hours on these activities each evening.
The course will cover the following syllabus areas:
Change and the organisation
Defining change
Organisations are exposed to wide variety of factors which they need to respond to in order to survive and prosper. Delegates will consider
Why their organisations need to change and the implications for this on the design of the change programme
Change, the organisation and the individual
A change management perspective
Successful change typically involves careful design and delivery of new products, services or processes. However the same care and attention is also needed for the 'people' element of any change. Delegates will consider:
Education and learning support
Change usually involves people learning new ways of working. Effective change management recognises this and incorporates learning and development into the change management plan. Delegates will consider:
Communications and stakeholder engagement
Stakeholder strategy
Change agents need to understand who will be affected by the change so that their requirements can be taken into account while minimising disruption to current operational performance. Delegates will learn how to:
Communication and engagement
Effective communications are fundamental to any successful change. Delegates will consider:
Change management in practice
Change impact
Change does not occur in isolation. Change agents will need to manage the relationship between the change journey, business continuity and successfully embedding the change. Delegates will be shown:
Tools that help assess the wider impacts of the change and so ensure a comprehensive change management plan is developed
Change readiness, planning and measurement
Even if an organisation is effective today, change is likely to be heading its way. Successful organisations start planning for change long before it becomes a necessity. Delegates will learn how to:
Personal and professional management
One individual is unlikely to be able to undertake all the activities to support successful change. Typically teams will be involved in supporting and shaping the change. Delegates will consider how to:
Develop effective teams to help manage change
Change Management Foundation Examination
The examination is:
Delegates will be provided with sample examination papers so they can text their understanding of the course material and prepare for the Foundation examination.
Related Training Courses
Certification
FOUNDATION
The purpose of the Foundation certification is to confirm that a participant has sufficient knowledge and understanding of change management to work as an informed member of a team working on an organisational change initiative.
The Foundation course includes the Change Management Foundation Examination which consists of:
Weekday courses (In-class & Virtual attendance): Exam taken on the afternoon of day 3 of the Foundation course.
Weekend courses: Exam taken on the morning of day 1 of the Practitioner course.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.
