IBM Course

course overview

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Building Intelligent Virtual Agents with IBM Watson Assistant aims to equip nontechnical business users with the skills and experience to build and launch their own intelligent virtual agent with IBM Watson Assistant. The course walks users through the process of planning, and then building, a virtual agent. You learn to create basic and advanced conversational flows that fulfill users’ requests, leverage out of the box artificial intelligence features, and tie into analytics dashboards for monitoring and troubleshooting. The lab environment for this course uses IBM Cloud.


This course is designed for business users, data scientists, and chatbot developers.

Skills Gained

After completing this course, you should be able to:

  • Build your first intelligent virtual agent
  • Build conversational flows by using Actions
  • Configure access control to invite others to collaborate
  • Train and configure Watson Assistant‚Äôs out of the box artificial intelligence
  • Plan and design your virtual assistant and Actions
  • Deploy your first assistant to your website
  • Monitor analytics to improve your assistant
  • Troubleshoot your live virtual assistant


IBM Cloud access


  • Introduction
  • Building your first intelligent virtual agent
  • Training and configuring the out of the box artificial intelligence
  • Deploying on your website
  • Monitor your agent in production

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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