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Communicating in a Technical Environment

  • CMDBID 47158
  • Course Code MPDCTE
  • Duration 1 Days
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Business Analysis Course

course overview

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Overview

The specialised content of this course will allow delegates to return to work with a set of tools that can be applied immediately and effectively to noticeably improve their communication style.

In order to extend your influence and authority in your organisation you need to be able to communicate ideas and concepts effectively to a wide audience, and in a non-technical way.

Target Audience:

This course is specifically designed for professionals from technical backgrounds.

Audience

Each participant will leave with a recognised certificate

Skills Gained

At the end of this course you will be able to:

  • understand the importance of effective communication and your role in generating clear communications
  • understand the factors which impact communication
  • appreciate the difference between formal and informal communication
  • choose the right medium of communication for the right audience
  • employ the differences in personal perspectives and the tactics to bring people together
  • use transparent communication to establish trust with your colleagues and clients
  • get to win-win by employing collaborative communication instead of competitive
  • explore your own personal approach to communication through the use of a profiling tool.

Outline

  • The importance of effective communication
  • What impacts effective communication
  • Exploring your own personal approach to communication through the use of a profiling tool
  • Using the right medium to communicate effectively
  • Emotional intelligence
  • Transparent and open communication
  • Getting to a ‘win/win’ solution
  • Creating communication strategies to engage with your key stakeholders.

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.