Business Analysis Course

course overview

download outline

Select Country and City to View dates & book now

Overview

The specialised content of this course will allow delegates to return to work with a set of tools that can be applied immediately and effectively to noticeably improve their communication style.

In order to extend your influence and authority in your organisation you need to be able to communicate ideas and concepts effectively to a wide audience, and in a non-technical way.

Target Audience:

This course is specifically designed for professionals from technical backgrounds.

. Explore more IT technical training here

Audience

Each participant will leave with a recognised certificate

Skills Gained

At the end of this course you will be able to:

understand the importance of effective communication and your role in generating clear communications
understand the factors which impact communication
appreciate the difference between formal and informal communication
choose the right medium of communication for the right audience
employ the differences in personal perspectives and the tactics to bring people together
use transparent communication to establish trust with your colleagues and clients
get to win-win by employing collaborative communication instead of competitive
explore your own personal approach to communication through the use of a profiling tool.

Prerequisites

Participants should have basic familiarity with the technology area related to Communicating in a Technical Environment. Some courses may recommend prior experience or foundational training.

Outline

The importance of effective communication
What impacts effective communication
Exploring your own personal approach to communication through the use of a profiling tool
Using the right medium to communicate effectively
Emotional intelligence
Transparent and open communication
Getting to a ‘win/win’ solution
Creating communication strategies to engage with your key stakeholders.

. Explore more IT technical training here

Certification

Some courses may support vendor certification exams or digital badges. Exam availability depends on the specific programme and vendor requirements.

What is the Communicating in a Technical Environment course about?

The Communicating in a Technical Environment course provides practical knowledge and skills used by professionals working with this technology or framework.

Who should attend the Communicating in a Technical Environment training course?

This course is designed for IT professionals, engineers, analysts, administrators and project teams who need hands-on knowledge.

Does the Communicating in a Technical Environment course include certification or an exam?

Many Communicating in a Technical Environment courses prepare participants for vendor certification exams or digital badges depending on the programme.

How can I enrol in the Communicating in a Technical Environment course?

Visit the course page or Explore more IT technical training here

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.

Communicating in a Technical Environment