Business Analysis Course

course overview

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Promoting your ideas and yourself within your organisation requires a set of communications skills that complement your technical expertise. The earlier in your career you learn and implement these complementary skills, the faster you can expand your scope professionally.


Each participant will leave with a recognised certificate


  • By the end of the course you will be able to:
  • understand the importance of effective communication and your role in generating clear communications
  • appreciate the difference between formal and informal communication
  • choose the right medium of communication for the right audience
  • employ the differences in personal perspectives and the tactics to bring people together
  • use transparent communication to establish trust with your colleagues and clients.
  • Course Outline
  • Exploring your own personal approach to communication through the use of a profiling tool.
  • Helping your clients understand their requirement.
  • The communication loop.
  • Communicating with different audiences, efficiently and effectively.
  • Exploring the factors which impact communication.
  • Getting to win-win by employing collaborative communication instead of competitive.
  • Communicating more effectively within a group.
  • Creating communication strategies to engage with your key stakeholders.

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.