Communicating in a Technical Environment

Each participant will leave with a recognised certificate

• By the end of the course you will be able to:
• understand the importance of effective communication and your role in generating clear communications
• appreciate the difference between formal and informal communication
• choose the right medium of communication for the right audience
• employ the differences in personal perspectives and the tactics to bring people together
• use transparent communication to establish trust with your colleagues and clients.
• Course Outline
• Exploring your own personal approach to communication through the use of a profiling tool.
• Helping your clients understand their requirement.
• The communication loop.
• Communicating with different audiences, efficiently and effectively.
• Exploring the factors which impact communication.
• Getting to win-win by employing collaborative communication instead of competitive.
• Communicating more effectively within a group.
• Creating communication strategies to engage with your key stakeholders.