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CR500 CRM Middleware

  • CMDBID 73305
  • Course Code CR500,CRM
  • Duration 2 Days
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SAP Course

course overview

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Overview

This two-day course will give participants an introduction to setting up, configuring and monitoring the CRM Middleware.

This course is based on software release:

  • SAP CRM 7.0 EHP3
  • SAP ERP Central Component 6.0 EHP7

Audience

  • Customers, consultants, administrators and project team members who are responsible for setting up, configuring and monitoring the CRM Middleware

Skills Gained

This course will prepare you to:

  • Explain the internal data processing of the CRM Middleware
  • Set up and monitor the connection between SAP CRM and SAP ERP
  • Monitor the flow of data within the CRM Middleware

Prerequisites

Essential

  • SAPCRM – Overview of the SAP CRM Solution

Recommended

  • CR100 – CRM Customizing Fundamentals
  • Basic knowledge of SAP technology (SAP Netweaver)

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Outline

  • Introduction to the CRM architecture and CRM Middleware
  • Connecting an SAP back-end system to an SAP CRM system
  • Connecting an external system using the XIF adapter
  • Business Warehouse adapter
  • Connecting an SAP back-end system to an SAP CRM system
    • CRM Middleware / Administration Console
    • Messaging BDoc
    • Initial load / delta load / request load
    • Data flow, configuration and monitoring

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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