CMDBID: 73305 | Course Code: CR500,CRM | Duration: 2 Days
Overview>
This two-day course will give participants an introduction to setting up, configuring and monitoring the CRM Middleware.
This course is based on software release:
SAP CRM 7.0 EHP3
SAP ERP Central Component 6.0 EHP7
Audience>
Customers, consultants, administrators and project team members who are responsible for setting up, configuring and monitoring the CRM Middleware
Skills Gained>
This course will prepare you to:
Explain the internal data processing of the CRM Middleware
Set up and monitor the connection between SAP CRM and SAP ERP
Monitor the flow of data within the CRM Middleware
Prerequisites>
Essential
SAPCRM – Overview of the SAP CRM Solution
Recommended
CR100 – CRM Customizing Fundamentals
Basic knowledge of SAP technology (SAP Netweaver)
The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
Outline>
Introduction to the CRM architecture and CRM Middleware
Connecting an SAP back-end system to an SAP CRM system
Connecting an external system using the XIF adapter
Business Warehouse adapter
Connecting an SAP back-end system to an SAP CRM system
CRM Middleware / Administration Console
Messaging BDoc
Initial load / delta load / request load
Data flow, configuration and monitoring
Our Clients
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well
as public sector institutions such as the Department of Defence and the Department of Health.
