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Microsoft Business Applications Course

course overview

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Overview

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal.  Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Audience

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Skills Gained

After completing this course, you will be able to:

  • Install and configure the application
  • Identify common sales scenarios
  • Complete a sales cycle
  • Configure product catalog
  • Manage customer records
  • Utilize analytics tools with customer data

Prerequisites

Familiarity of business applications and the desire to customize and implement them for your business.

Outline

100s of Microsoft Training Courses


Microsoft is one of the largest and most renowned companies in the computing world. They are responsible for designing, developing, manufacturing and licensing an ever-increasing array of different software products. The two most notable ones are the Windows operating system and the Office suite of applications. In addition they provide comprehensive support for all users, ensuring they can use their products effectively. 


Whatever your area of interest, whether it is system architecture, development, administration, web applications, communications, networking, project management, security or design, there is Microsoft software you can utilise. The products are high quality and reliable. In addition they also receive regular updates to improve features, performance and security. 


CourseMonster understand the value Microsoft software can offer. That is why we encourage businesses to make use of it. To help them with this we offer over a directory of 500 different Microsoft training courses. Each of them is organised, detailed, and will help learners to build their skills. We have fantastic customer satisfaction rates and ensure that every learner receives the support they need. 


We are able to provide either public or customised training, adapting to suit the specific needs of each business. Whether it is a large class or a smaller group, we will ensure they are trained to a very high standard.


Over the years we have provided Microsoft training courses for respected companies from a wide array of different industries. We can cater for each of their needs and build long lasting relationships because they know we are a reliable training provider.


We hold training dates spanning: 

Whether your interest is in architecture, development, system administration, web applications, design, communications, security, networking, project management, or business applications, with over 500 Microsoft training courses in our directory you will can quickly find the training you need on CM Training. 


Contact us to get more information the vast array of Microsoft certification and training available through CM training.

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.