BABOK Course

course overview

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This course is also part of our 5-day Mastering Business Analysis – Remastered course which usually runs in parallel, so you can choose to undertake these 3 days or the full 5 days.

From strategy analysis and scope definition to requirements determination and conceptual design, the Fast Start in Business Analysis course gives analysts a thorough understanding of the entire Systems Development Life Cycle.

Replete with both “hard” and “soft” skills, this three-day course builds a sound strategy for analysing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment.

Students emerge from this course with a solid foundation of business analysis thinking as well as a greater understanding that doing the right things is just as important as doing things right.

This course is consistent with definitions and principles from the IIBA's Guide to the Business Analysis Body of Knowledge (BABOK Guide).


Those who need to learn practical systems thinking: business systems analysts, managers, IT professionals, or other business professionals.

Skills Gained

Discover how to:

  • Apply concepts and techniques applicable to any tool or methodology
  • Diagnose business process problems and present possible solutions from findings
  • Comprehend the “big picture” and the consequence of decisions
  • Understand how business analysis thinking can help management
  • Collect, document, and organise information
  • Identify and document issues through analysis and interviews
  • Document requirements
  • Develop communication skills by delivering a stand-up presentation


  • Strategy Analysis
    • Define Business Needs
    • Analyse Current State
    • Determine Solution Approach
    • Define Solutions Scope
    • Define Business Case
  • Business Analysis Planning and Monitoring
    • Conduct Stakeholder Analysis
    • Plan Business Analysis Approach
    • Plan Business Analysis Activities
  • Elicitation
    • Prepare for Elicitation
    • Conduct Elicitation Activities
    • Document Elicitation Results
    • Confirm Elicitation Results
  • Requirements Management and Communication
    • Manage Solution Scope and Requirements
    • Communicate Requirements
  • Requirements Analysis
    • Organise Requirements
    • Specify and Model Requirements
    • Define Assumptions and Constraints
    • Verify Requirements
    • Validate Requirements
  • Solution Assessment and Validation
    • Assess Proposed Solution
    • Assess Organisational Readiness
  • Underlying Competencies
    • Analytical Thinking and Problem Solving
    • Business Knowledge
    • Communication Skills
    • Interaction Skills
  • Techniques
    • Document Analysis
    • Interviewing
    • Process Modelling
    • Scope Modelling




  • Introduction
  • Strategy Analysis
  • Defining the Scope
  • Procedure Analysis
  • Stakeholder Interviews
  • Requirements, Assumptions, Constraints
  • Defining a Solution
  • Solution Implementation Planning
  • Management Presentation
  • Define Business Analysis and what it means in today's environment
  • Recognise the System Development Life Cycle and various approaches
  • Define Strategy Analysis and state its purpose
  • Identify the types and sources of information useful in this level of analysis
  • Define the current issues and future benefits of the new system
  • Identify the functional areas and stakeholders impacted by the issues
  • Define the preliminary project scope and objectives
  • Define key terms important to procedure analysis
  • Analyse a written procedure and associated forms and reports
  • Discuss key components and the importance of process modelling
  • Create an activity diagram also known as a swim lane diagram
  • Recognise the importance of stakeholder involvement
  • Understand the best techniques for preparing and holding an interview
  • Discuss various questioning and listening techniques
  • Learn how to recognise and capture stakeholder requirements
  • Experience interviewing key stakeholders
  • Define effective requirements practices, and SMART requirements attributes
  • Identify stakeholder, functional and non-functional requirements
  • Define and identify assumptions and constraints which will impact the project
  • Manage the project scope boundaries and change while defining a solution
  • Understand system improvement vs. system redesign
  • Consider the impact of the solution
  • Recognise the tasks that must be done to implement the proposed solution
  • Estimate time and resources for the implementation
  • Organise the appropriate deliverables into a quality decision package presentation
  • Practice professional communication to a management committee

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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