IBM Automation Management and Platform Course

course overview

Click to View dates & book now


This course teaches you how to use the Event Manager component of IBM Cloud Pak for AIOps to view, categorize, understand, and resolve alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.


This course is intended for help desk personnel and operators using IBM Event Manager.

Skills Gained

  • Describe the functions of the Event Viewer component of IBM Cloud Pak for AIOps
  • View events
  • Create filtered events views
  • Change the columns that are shown in event views
  • View related events and designate a possible root cause
  • View events that are periodic in nature
  • Create a Runbook automations
  • Change the priority of an event
  • Assign an event to a particular user or group


  • Understand how systems, applications, services, and network topology relate to one another
  • Have basic Linux command-line skills
  • Understand the kinds of events or alarms that are typical to an enterprise or telco customer


  • Course introduction
  • Unit 1. Accessing your lab environment
  • Exercise 1. About your lab environment
  • Unit 2. Seeing events in the Event Viewer
  • Exercise 2. Seeing events in the Event Viewer
  • Unit 3. Customize and create event views and filters
  • Exercise 3. Customizing event views
  • Unit 4. Viewing related events
  • Exercise 4. Viewing related events
  • Unit 5. Using the Topology Viewer
  • Exercise 5. Using the Topology Viewer
  • Unit 6. Create runbooks
  • Exercise 6. Create and use Runbooks
  • Course summary

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.