Six Sigma Course

course overview

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  • Whether you're a leader in a manufacturing environment or within the service sector we are all surrounded by opportunities to reduce wasteful activities hidden in our everyday processes. Recognising what they are and how we go about removing them is what this workshop is all about.
  • You will learn how to make the best use of the resources you have and achieve a better work-life balance. The day will also include practical exercises to help you realise what waste looks like in the office.
  • Regardless of whether this workshop inspires you to embark on further study in this exciting area, this one-day course will change the way you think forever!


This course is for anyone who has a passion for continuous improvement through the development of processes and people. It has particular relevance, however, for those leading problem solving and process improvement activities and who want to apply best practice principles and basic tools. No prior related qualifications/experience is required.

Skills Gained

By the end of this course you will be able to:

  • Describe lean and its underlying principles.
  • Understand the key tools and techniques.
  • Recognise immediate opportunities for reducing waste.
  • Create a lean mission.
  • Develop an action plan for implementation.


No specific qualifications/experience is required.  No prior related qualifications/experience is required.


Origins and History of Lean

Lean Thinking and its Relevance in Every Workplace

  • Application in the public sector and service industry

Lean Methodology

  • Five principles of lean
  • Process improvement

Tools, Tips and Techniques on How to Reduce Waste be it in Terms of Time, Cost or Quality

  • The lean triad (5S, Poka Yoke, SMED)
  • Seven wastes and how they can manifest themselves in the office
  • Kaizen – continuous improvement
  • Visual management
  • Kanban
  • TPM
  • Voice of the customer, voice of the business

Following a Process 'End-to-End'

  • Process mapping
  • Value stream mapping

Leading the People Who Need to Be Convinced

  • Role of a lean leader vs a traditional manager
  • Lean teams
  • Dealing with resistance
  • Making it stick

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.