course overview
Overview
This is a 5-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
These skills include understanding:
- Important Windows 11 features
- How these features are used in an Active Directory
- How to troubleshoot these features
Audience
The primary audience for this course is Desktop Support Technicians (DSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.
These DSTs focus on a broad range of technical issues for:
- Windows 11
- Devices
- Cloud services
- Apps
- Networking
- Hardware
The key responsibilities include resolving technical issues relating to:
- Windows 11 installation, upgrade, and migration
- Activation
- Performance
- User state
- Device synchronization
Other key responsibilities include:
- Configuring and troubleshooting local and remote network access
- Configuring and troubleshooting access to apps
- Troubleshooting access to data and printers
- Troubleshooting authentication, Endpoint security and policy
- OS and data recovery
The secondary audience for this course are IT professionals who administer and support Windows 11 desktops, devices, users, and associated network and security resources.
Skills Gained
Prerequisites
Outline
100s of Microsoft Training Courses
Microsoft is one of the largest and most renowned companies in the computing world. They are responsible for designing, developing, manufacturing and licensing an ever-increasing array of different software products. The two most notable ones are the Windows operating system and the Office suite of applications. In addition they provide comprehensive support for all users, ensuring they can use their products effectively.
Whatever your area of interest, whether it is system architecture, development, administration, web applications, communications, networking, project management, security or design, there is Microsoft software you can utilise. The products are high quality and reliable. In addition they also receive regular updates to improve features, performance and security.
CourseMonster understand the value Microsoft software can offer. That is why we encourage businesses to make use of it. To help them with this we offer over a directory of 500 different Microsoft training courses. Each of them is organised, detailed, and will help learners to build their skills. We have fantastic customer satisfaction rates and ensure that every learner receives the support they need.
We are able to provide either public or customised training, adapting to suit the specific needs of each business. Whether it is a large class or a smaller group, we will ensure they are trained to a very high standard.
Over the years we have provided Microsoft training courses for respected companies from a wide array of different industries. We can cater for each of their needs and build long lasting relationships because they know we are a reliable training provider.
We hold training dates spanning:
Whether your interest is in architecture, development, system administration, web applications, design, communications, security, networking, project management, or business applications, with over 500 Microsoft training courses in our directory you will can quickly find the training you need on CM Training.
Contact us to get more information the vast array of Microsoft certification and training available through CM training.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.
