Avaya Course

course overview

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The Avaya Aura Communication Manager Fundamentals course provides learners with an overview of the core features and basic designs of the Avaya Aura Communication Manager solution. Learners will be able to recall the concepts they need in relation to Avaya Aura Communication Manager for success in subsequent curriculums and credentials.


Each participant will leave with a recognised certificate


  • Avaya Aura Communication Manager (CM) Hardware (Servers, Media Gateways, and Branch Gateways)
  • Avaya Aura CM Software, Architecture, Protocols and Features
  • Avaya Aura Administration and Tools
  • Secure Access Link (SAL) – Avaya remote access
  • Avaya Aura Communication Manager Messaging (CMM) (part of certain CM templates)

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.