This Instructor Led course (ILT) is designed for individuals responsible for the implementation, support, and troubleshooting of Avaya Aura Contact Center and those attempting to earn the ACSS - Avaya Aura Contact Center credential.
Delivered in a classroom setting with remote access to lab equipment, Avaya Aura Contact Center Implementation consists of a combination of instructor presentations followed by hands-on exercises performed by students. Students will have an opportunity to ask questions and participate in discussions during the lectures and lab exercises. Upon completion students are prepared to complete the 6210X Aura Contact Center Implement Exam.
