This course is designed for individuals responsible for the implementation, configuration and support of the Avaya Aura Contact Center and those attempting to earn the ACSS - Avaya Aura Contact Center Support credential.
Delivered to the student's desktop with remote access to lab equipment, Avaya Aura Contact Center Support consists of a combination of instructor presentations followed by hands-on exercises performed by students. Students will have an opportunity to ask questions and participate in discussions during the lectures and lab exercises.
