course overview
Overview
This Instructor Led course (iLT) is designed for individuals responsible for the implementation and support of Avaya Contact Center Select 7.0.
Delivered in a classroom setting with remote access to lab equipment, Avaya Contact Center Select Implementation and Support consists of a combination of instructor presentations followed by hands-on exercises performed by students. Students will have an opportunity to ask questions and participate in discussions during the lectures and lab exercises.Upon completion students are prepared to complete the ASPS – 5003 Avaya Contact Center Select Test.
Audience
Not available. Please contact.
Skills Gained
Key objectives for this course include the ability to:
Prerequisites
Recommended Knowledge:
Avaya Learning recommends students complete the Avaya IP Office curriculum prior to this Avaya Contact Center Select curriculum.
Additional Information:
For additional information about this offer contact Avaya Learning Support.
Outline
Not available. Please contact.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.
