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Avaya > Supporting Avaya Equinox Solution with Avaya Aura Collaboration Applications
CMDBID: 65301 | Course Code: | Duration: 5 Days
This five-day Instructor Led offer is designed for Tier 2 technicians and Avaya Associates, Partners, and Customers who are responsible for the day-to-day troubleshooting and support of the core products in the Avaya Team Engagement Solution.
Each participant will leave with a recognised certificate
Key objectives for this offer include the ability to:
Review the function of the Avaya Aura Collaboration Application products.
Identify common issues and symptoms associated with the Avaya Aura Collaboration Applications.
Perform a walk-through of case scenarios for multiple issues and diagram the call flows.
Use the troubleshooting methodology and applicable tools to analyze, interpret, and resolve issues for the Avaya Aura Collaboration Application products.
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well
as public sector institutions such as the Department of Defence and the Department of Health.